Interactifs
Do the quiz

We’ve described 7 simple business situations.

For each situation, 4 different ways of handling it are given.

Please choose, as spontaneously as possible, the answer which best describes how you would react.

Once you’ve taken the test, as a function of your choices you’ll be given an idea of your profile when it comes to dealing with people.

The quiz is free to enter and doesn’t commit you to anything.


You think it's unfair that you haven't had a raise whilst a colleague has – and you don't think he’s not any more deserving than you are.
Can you tell me why X is increased and not me?
Would you mind if I talk to you for a minute about my situation?
What do I need to do to be sure of getting a raise myself soon?
How exactly do you go about deciding who gets a raise?

Correct!

Wrong!

You need a lot of help from a colleague in a different department to finalise a client proposal which has to be sent tomorrow, even though the colleague has no obligation to help.
We're all in the same boat I’m afraid and you'll need to do some work for me tonight.
I've got something which needs doing and I thought perhaps you could give me a hand.
Have you got some free time this evening?
I know this is a big ask, but I have a major proposal to hand in tomorrow; I don't have any resources and I need you to do me a favour by helping me out tonight.

Correct!

Wrong!

You're a sales rep and you thought you were going to sign up a new client; but he tells you at the last moment that it's probably not going to happen.
So what exactly ARE you looking for?
That's bad news. What chance do you give me of being able to turn this "probably not" into a "perhaps after all"?
You've making a mistake. We're the market leaders and you ought to work with us.
Thanks for being frank with me. But would you mind telling me the reasons which made you change your mind?

Correct!

Wrong!

Your boss's boss suggests that you hire his nephew, whom you know...only too well.
Well if you think it is a good idea...it is your call.
That is interesting. Do you mind if I make a couple of comments?
I'm worried about doing this; how can I try to talk you out of it without you resenting what I say?
Are you sure that he’ll really flourish in this job?

Correct!

Wrong!

You need to talk to a team member whom you like and who does her job well, but who is always late and sets a bad example, despite the number of times you've spoken to her on the subject.
Would you mind trying to arrive on time a little bit more often?
You're always late. It sets a bad example to the rest of the team.
I’m asking you to be punctual in meetings from now on. What can I say to keep your motivation and good mood despite this ask of mine?
I know you want to be a manager yourself one day. How important do you think it is for managers to set a good example when it comes to punctuality?

Correct!

Wrong!

You have a relationship with a customer or a partner which has deteriorated to the point where it's practically non-existent. Nonetheless the person agrees to your request for a meeting.
I know you are very busy with other matters but could we maybe talk a little about what has happened?
I’m relieved about having this opportunity to talk. The fact that you've agreed to see me gives me the feeling that we’ve got a chance of sorting things out. How do you feel about that?
Let's try to be intelligent and turn the page. You'll see that everything will be OK from now on.
So tell me, why do YOU think we’ve got to this point?

Correct!

Wrong!

You finally manage to obtain a meeting with a potential strategic partner who up until now has always turned down your requests for a meeting.
At the risk of seeming instrusive, I want to know what lead you to agree to this meeting today?
My only objective today is that we have a conversation, without any hidden agenda on my part.
Thanks for giving up some of your valuable time to see me. May I be allowed to present my ideas for us working together?
I see that in the end you've come around to your senses about not turning down a good opportunity.

Correct!

Wrong!

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